What is “team as a service”? OK, imagine the following: You get the task to win the Champions League next year, and you have two choices to do so:
- Build your own superstar team
- Borrow a team of your choice (how about Liverpool, Barcelona, Real Madrid?)
No doubt, if you have the time, confidence, domain knowledge, and ambition, you could opt for option 1. You would source the right people and then push them through the 5 different stages of Team Development and hope that you made the right choice so that they’re ready for the big gig on time.
However, if time is not on your side, and your primary concern is winning the cup, you would probably be wise enough to choose option 2. You get a reliable team in the performing stage, and thus with only very little guidance from your end, you would reach your goal. In a nutshell, this is a team as a service.
How Team as a Service will benefit your next software project
According to a survey by the Project Management Institute (PMI) in 2017 with more than 3000 participants, there are 16 significant reasons why projects are failing. Among those, you will also find “poor communication” (30%), “inaccurate cost estimates” (28%), “limited resources” (22%), and “inexperienced project management” (20%) as significant bottlenecks.
For this article, we singled out these four factors because they are significantly impacted by the abilities and quality of your team. But don’t worry, we’re here to present a solution that could very likely prevent a lot of headaches for your upcoming project: Team as a Service – or TaaS – because, you know, life is too short to speak in complete words.
What is Team as a Service?
With TaaS, you hire a professional team to work on a specific project for a set amount of time. This could be the creation of a sophisticated software project, an overhaul of your app, or simply setting up a webshop for your business. For a period of time, this team will become part of your company to work on the particular task you assign to them. Think of something like the Navy Seals or the A-Team for your next digital project.
What is a team?
For Software projects, teams are made up of various digital specialists. They range from frontend to backend developers, support engineers, test engineers, a team lead, and/or a scrum master. Furthermore, a typical team composition would also include technical writers, system analysts, and general managers. Most of the latter roles could also work and participate on several teams at the same time.
How do teams work?
Depending on the size of the project, a team might work full-time for one customer or various customers simultaneously when it’s about smaller projects. A team is carefully put together like a Swiss watch and operates at 100% efficiency from day one. Most teams have a certain specialization and are optimized to create specific solutions or solve particular problems.
What are the challenges of managing a team?
Management is a complicated process and you need to understand the process of managing a software team. On top of that, leading a team is a complex process which require a lot of expertise, patience and planning. A team only starts performing after a while because the soft skills of a team as a living organisation are dependent on the harmony of your leadership skills and corporate culture. Moreover, a negative spirit will potentially harm your projects. Team as a service with the right partner takes this hustle away from you.
How do the client and a team work together in TaaS?
As opposed to outsourcing, the customer retains a high level of control and can even interact with individuals as if they are part of an in-house development team. Of course, there will still be managers as part of TaaS that perform organizational tasks (e.g., project manager, product owner, scrum master). Still, the final choice of who joins the team, for instance, remains with the customer.
The client and the team keep track of the progress of the project and tasks via an issue tracking system. Over time, tasks can be reprioritized, postponed, or changed entirely. The team will always follow the business requirements.
Is your focus growth and innovation?
If your ultimate goal is growth and innovation, TaaS is definitely worth a shot. TaaS grows with and adapts seamlessly with your company’s size, needs, and requirements. You will benefit greatly from the fact that TaaS focuses on the digital innovation and support of your company. Just imagine that there’s no headache anymore of searching for the right knowledge, experience, and talent each time there is a new project coming up. And as we mentioned in the beginning, TaaS will provide you a well-balanced team that gets to work right away – unlike a new team in which people work together for the first time.
With the help of TaaS, you will be able to work faster and more agile on innovation, development, and support – all within a clearly set budget. In short, this means you invest your time (and money) wisely for actual progress and innovation, rather than unproductive management.